BintangChip Privacy Policy

1. Information Collection

We may collect your personal information through the following methods:

· Direct Collection: When you register, invest, make a payment, or Contact customer service through our website or application, we collect the personal information you provide.

· Automatic Collection: We automatically collect your device information, browsing behavior, IP address, browser type, operating system, and other technical data related to our services through technological means.

The types of information collected include:

· Personal Identification Information: Name, email address, phone number, investment amount, payment information, bank account information, identification documents, etc.

· Financial Information: Transaction records related to your investment, investment product selections, profit distributions, etc.

· Technical Information: IP address, browser type, operating system, access time and date, visited pages, and other behavioral data related to the use of services.

2. Use of Information

The information we collect will be used for the following purposes:

· Investment Services: Processing your investment requests, distributing and managing investment returns, providing profit reports and financial summaries.

· Customer Support: Responding to your inquiries, providing technical support or after-sales service.

· Service Improvement: Optimizing the content and features of our services to enhance user experience.

· Compliance and Legal Requirements: Complying with applicable laws, regulations, and industry standards to ensure the company's operations are compliant.

· Marketing and Communication: Sending notifications, updates, event invitations, and promotional information related to your investment. You can opt-out of receiving this information at any time.

3. Information Storage and Protection

We are committed to taking reasonable measures to protect the security of your personal information. These measures include:

· Encryption Technology: Protecting your personal information through encryption during storage and transmission.

· Access Control: Restricting access to your personal information to authorized employees only and managing access permissions.

· Data Backup: Regularly backing up our database to prevent data loss.

· Firewalls and Antivirus Measures: Protecting our information systems from unauthorized access and malicious software attacks.

Although we take all reasonable measures to protect your information, please note that no method of transmission or electronic storage over the internet can be guaranteed 100% secure. Therefore, you should understand the potential security risks when using our services.

4. Information Sharing and Disclosure

We will not sell, rent, or exchange your personal information to any third parties. However, we may share your information with third parties under the following circumstances:

· Service Providers: To complete your investment transactions, process payments, provide technical support, and other services, we may disclose necessary information to trusted third-party service providers. These service providers may only use your information as instructed by us.

· Legal Requirements: If required by law or to comply with judicial processes, court orders, government requests, or other legal procedures, we may disclose your personal information.

· Protecting Company Rights: We may disclose your personal information to prevent fraud, protect our and other users' legitimate rights.

· Company Merger, Acquisition, or Asset Transfer: In the event of a company merger, acquisition, or asset transfer, your personal information may be transferred as part of the transaction. We will take steps to ensure your information is adequately protected.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes of collection. This includes:

· Investment Records and Financial Information: To meet legal financial and tax archiving requirements, your investment records will be retained.

· Compliance Requirements: We may need to retain your information for a longer period as required by applicable regulations.

Personal information exceeding the retention period will be securely deleted or anonymized.

6. Your Rights

Under applicable data protection regulations, you may have the following rights:

· Right to Access: You have the right to request a copy of the personal information we hold About you.

· Right to Rectification: If your personal information is inaccurate or incomplete, you may request us to rectify it.

· Right to Erasure: In certain cases, you may request us to delete the personal information we hold About you.

· Right to Restrict Processing: In certain cases, you may request us to restrict the processing of your personal information.

· Right to Data Portability: You have the right to request us to transfer your personal information in a structured, commonly used, and machine-readable format to you or another service provider.

To exercise these rights, please Contact us using the Contact information provided below.

7. Children's Privacy

We do not knowingly collect personal information from children under the age of 16. If we discover that we have collected information from minors, we will take reasonable steps to delete such information.

8. Updates to Privacy Policy

We may update this privacy policy periodically. Any modifications will be posted on this page, and the "Effective Date" will be updated accordingly. We recommend reviewing this privacy policy regularly to understand how we protect your information.

9. Contact Us

If you have any questions, concerns, or wish to exercise your data protection rights, please Contact us at:

· Email: info@bintangchip.com

· Official Website：www.bintangchip.com

· Phone: +44 07729853277

· Company Address: 38 Bartholomew St, Newbury RG14 5LL, United Kingdom